We understand that to retain and maintain clients, we must provide leads that will consistently give our clients the highest return on investment and the lowest cost per funded loan while simultaneously providing the best service possible.

Unlike other companies, RateSpecial focuses solely on mortgage live transfers, allowing us to provide a truly high quality service that results in closed loans. Our call centers are all US-based and our call center agents are experienced telemarketers and have been trained by professional instructors to understand how to qualify borrowers.

Our call centers are fully integrated with our proprietary software solutions which allow us to queue, contact and live transfer interested leads in real time and as soon as possible. It also allows us to match the borrower's qualifications to our clients' predetermined lending criteria and to have the lead data available for our clients even before they speak with the transfer. Our system will additionally record the conversations between the borrower and our call center, which can then be reviewed as a digital audio file on our service portal.

We do not participate in any type of lead fraud and are constantly monitoring the quality of our transfers. Each transfer is also guaranteed to be genuinely interested and pre-qualified to your predifined criteria. In the event that a bad lead does slip through, we will glady credit your account.

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